Global Product Manager - Fund Administration
World Top-Ten Money Market Leader
You’ll be in your element here - continuously immersed in strategic thinking and critical analysis of competitor products seeking all the time to understand, summarise and put forward winning proposals for leading clients around the world.
You
You’re a solid professional with natural people-handling reflexes, a team player with a dedicated determination to excel plus:
- A strategic approach to business with strong planning and problem solving skills
- A strong business and profit orientation
- Savvy relationship skills.
- An aptitude for leading initiatives and managing cross-functional relationships
- A results oriented commitment
- A background of solid project management and organisational skills
- A relaxed ability to work in a high pressure, deadline-oriented environment
- Natural facilitation skills – with an ability to facilitate strategic planning sessions
- A client-focused discipline
- A flair for creativity and innovation
- Long-standing and well-practiced analytical skills
Your Qualifications
To make this exciting post yours, you will need:
- A university or post-graduate degree
- In-depth industry experience and knowledge of international markets
- Five years of experience in asset management or other investment related industries
Your New High Performance Company
RBC Dexia Investor Services offers a complete range of investor services to institutions worldwide. Established in January 2006, we are equally owned by Dexia and Royal Bank of Canada. We rank among the world's top 10 global custodians, with approximately US$2.3 trillion in client assets under administration.
RBC Dexia Investor Services’ innovative products and services help clients maximise operational efficiency, minimise risk and enhance portfolio returns. And our 4,400 professionals in 15 markets offer proven expertise to enhance clients’ business performance.
In the section you would join, the main objective is to analyse competitor investment analytics products and services on a continuous basis (for both performance measurement and risk measurement). Armed with this insight, the goal is to understand and summarise requests from clients for new products/services in order to suggest and define new development needs that would maintain RBC Dexia’s industry leadership and meet our client requirements far into the future.
Your Assignment
- To lead the development and execution of an enterprise-level product strategy for the suite of Fund Administration products and services globally, reflecting the European and Asian markets nuances and needs.
- To lead the creation and implementation of product plans that provide differentiated business solutions to meet client needs globally in a timely and cost-effective way.
- To create strategies to achieve P&L growth, measure product P&L, define pricing strategies, and propose bundling opportunities.
- To determine the opportunity for targeting new client segments and extending fund administration products into new markets and incorporate them as part of regular product strategies as well as supporting the Customer Satisfaction & Dissatisfaction process.
- To articulate the implications of competitor strategies and the impact of market/industry trends at local, regional and global level on product strategy and plans.
- To develop business cases to support client and regional specific requirements.
- To direct the research and documentation of product and business requirements globally, and achieve client validation throughout the development cycle.
- To be responsible for ensuring product vision and client needs are incorporated and maintained throughout the development cycle and for oversight of product development and implementation.
- To direct product launch and implementation.
- To lead the development and execution of the communication strategy (internal and external)
- To assess package, pricing and promotion needs in determining distribution channels for launching new products.
- Actively establish and maintain market presence and brand awareness through media, conferences and client communication
- To manage product marketing and communication that ensures brand consistency and alignment to vision
- To direct and coordinate all aspects of new product launch and delivery, leveraging shared services and distribution channels for maximum success
- To monitor product success and issues over its life cycle and adjust/enhance to extend as far as possible.
- To test product value proposition through focus teams, client surveys and client partnerships
Your Responsibilities
- To manage the Fund Administration team globally. About 4 persons.
- To conduct regular performance reviews with Product Managers and Product Analysts and provide constructive feed-back
- To ensure product plans are in place for each product within Fund Administration, including recommendations and a roadmap for addressing opportunities and gaps.
- To establish Product Management responsibilities in Europe, Asia and relationships within the Luxembourg Operation.
- To have product plans for all products in place within twelve months achieving responsibility and stakeholder approval for the plans.
- To ensure a network of contacts is developed across RBC Dexia Investor Services for all product-related issues
- To achieve agreed-upon targets for all products within mandate (e.g. product P&L, client satisfaction metrics, market penetration as described in product plan)
- To ensure delivery of product scope and requirements based on the product development plan
Your Networking Goals
- With heads of fund services in Europe/UK and Asia
- With managing directors of companies
- With sales and relationship management
- With originators of corporate development and strategy
- With your marketing team
- With client service
- With industry publications
- With clients (through focus groups and market research)
- With market participants
Your Rewards
- Competitive package
- Generous benefits
- Full opportunity for career progression
- Geographic mobility worldwide
Apply now – it’s perfect for a go-getter professional like you.
See RBC Dexia's Company Profile or choose from the full range of jobs in Dexia Group’s Career Centre.
