Customer Service / Administrator vacancy from Hays Office Support - Head Office at ClickAJob

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Customer Service / Administrator
1.             Ensure that you work in a safe and responsible manner, and to assist in maintaining a safe and clean working environment. 2.                Progress customer enquiries and orders quickly and efficiently. 3.             Deal with incoming telephone calls, answering calls within seven seconds. 4.            … See original job posting →
Salary: £14000 per annum
Location: Southampton, Hampshire
Advertiser Company: Hays Office Support - Head Office
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Program Manager - Plumbing / Gas Trades
One of the UK's largest vocational training providers are seeking to recruit a motivated and enthusiastic Program Manager - Electrical Trade to join their dynamic and expanding team.

Key Responsibilities:
The development of:
* Commercial quality
* Company wide resources used in the delivery of teaching and learning
* Standardisation of course content, delivery, schemes of work and lesson plans
* Planning and assisting in the delivery of curriculum update training to staff
* Lead all aspects of the Internal Verification / Moderation and assessment process

Job Role:
* The development of course materials across centres for all courses ensuring standardisation of delivery to learners
* Leadership of teams to support the production of content, detailed lesson plans, training aids, handouts, experimental activities and Schemes of Work
* Review the resources needed to deliver and improve training programmes including exploring opportunities to develop and incorporate new resources
* Monitor lesson delivery to ensure standardisation and the maintenance of high quality teaching
* Support the Head of Faculty in the identification and managemnt of poor quality teaching
* Act as a mentor for staff who need ability support
* Convene curriculum area meetings at each centre to review and foster curriculum improvements
* Lead the production of of course reviews and self assessment reports om all areas
* To ensure all course assessment and internal verification process meets the requirements of external certification

The Candidate:
* Qualified to HND or Degree level (or equivalent) in Building Services or Advanced Craft
* NVQ Level 3
* Assessor / Verifier Qualification (A1 or V1 award) is required
* Previous experience within the Construction Trades industry ideally specialising within electrical sector (minimum 15 years is desireable)
* WIll ideally have minimum of 5 years experience of working within the education sector
* Has the ability to successfully build relationships and can lead, develop, coach, mentor and develop people
* Proven ability to be a strong asset to the management team
* Emphasis on quality provision
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