Talking 'best to resolve disputes'


Talking 'best to resolve disputes'
When it comes to resolving employee disputes, starting with a chat between the aggrieved parties is the best course of action, according to experts at the Federation of Small Businesses (FSB).

Rather than resorting quickly to legal action and the like, it is argued that talking is always the best option when seeking to resolve internal business disagreements, adopting an informal approach.

A key argument put forward by FSB spokesperson Matthew Knowles is that employers might not even be aware of the employee grievance, so open discussion could bring issues to light and prevent further action from being necessary.

"A very large number of these issues can be dealt with very informally and the employee may well have some type of grievance that an employer is absolutely blissfully unaware of," remarked Mr Knowles.

The Office of National Statistics reports that 754,500 working days were lost in the UK as a result of labour disputes last year.

Related categories: HR / Recruitment.

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