Poor grammar 'damages' company reputation

22-05-2008

Poor grammar 'damages' company reputation
Workers sending out business correspondence could damage the reputation of the company if they do not check their writing for grammatical errors, a new survey has suggested.

According to a poll from educational software developer Basic Writing Skills, 67.97 per cent of the UK population have a lower than average literacy level, while a study by Ernst and Young has revealed employees who lack basic skills cost the economy £10 billion a year.

Although females were found by the Basic Writing Skills study to have a higher level of literacy than men.

Heather Ker, the creator of Better Writing: Better Business, stated that employees who lack essential literacy skills could impair a firm's standing.

"Spelling or punctuation errors convey that the writer, and the company they represent, are careless and lack attention to detail. Such a damaging evaluation can result in a loss of business," she said.

Only 50 per cent of employees check their grammar before sending a document to their boss, a recent WhiteSmoke study revealed.

Related categories: HR / Recruitment.


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