Poor grammar 'damages' company reputation


Poor grammar 'damages' company reputation
Workers sending out business correspondence could damage the reputation of the company if they do not check their writing for grammatical errors, a new survey has suggested.

According to a poll from educational software developer Basic Writing Skills, 67.97 per cent of the UK population have a lower than average literacy level, while a study by Ernst and Young has revealed employees who lack basic skills cost the economy £10 billion a year.

Although females were found by the Basic Writing Skills study to have a higher level of literacy than men.

Heather Ker, the creator of Better Writing: Better Business, stated that employees who lack essential literacy skills could impair a firm's standing.

"Spelling or punctuation errors convey that the writer, and the company they represent, are careless and lack attention to detail. Such a damaging evaluation can result in a loss of business," she said.

Only 50 per cent of employees check their grammar before sending a document to their boss, a recent WhiteSmoke study revealed.

Related categories: HR / Recruitment.

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