OFT warns holiday industry

09-02-2007

OFT warns holiday industry
Travel agents must stop misleading consumers by omitting fixed non-optional costs from the price of holidays they advertise, the Office of Fair Trading (OFT) said today.

Issuing a warning to the holiday industry, the OFT said it would take action against any firms engaging in misleading holiday pricing.

But it revealed that the Association of British Travel Agents (ABTA) has agreed to incorporate non-optional cost requirements into its code of conduct, strengthening hopes that compliance will be improved in the future.

"Giving misleading price indications to consumers makes it very difficult for them to compare prices offered by different operators," explained OFT chief executive John Fingleton.

"It distorts consumer choice and competition and undermines consumer confidence in the market."

One flight from the UK to Barcelona was more than double the originally advertised price of £19.99 after all fixed non-optional costs were included, the OFT said.

The ABTA organisation claims to control over 90 per cent of the travel industry. Non-members, including airlines, tour operators and travel suppliers, are likely to face action from the OFT if they fail to comply, today's statement said.


Bookmark with:
Bookmark with: Digg Digg Bookmark with: Del.icio.us Delicious Bookmark with: Reddit Reddit Bookmark with: StumbleUpon StumbleUpon Bookmark with: Google Google Bookmark with: Technorati Technorati Bookmark with: Netvouz Netvouz

Latest News:

Search News
News Front Page
Accountancy / Tax
Advertising / PR
Armed Forces
Automotive
Aviation / Aerospace
Banking / Finance
Charities / Voluntary
Childcare / Youth
Construction / Property
Customer Services
Education / Training / Teaching
Emergency Services
Engineering / Electronics
Entertainment / TV / Theatre
Graduate Roles
Health / Beauty
Hotel / Catering / Restaurants
HR / Recruitment
Insurance / Pensions
International / Overseas
IT / Internet
Legal
Management / Business
Manufacturing / Industry
Media / New Media / Creative
Medical / Healthcare
Pharmaceutical Industry
Public Sector
Retail / Wholesale
Sales / Purchasing / Marketing
Science / Technology
Secretarial / PA / Admin
Skilled / Semi-skilled Manual
Telecommunications
Transport / Logistics
Travel / Tourism / Leisure