Indifferent staff 'harming firms'

09-08-2005

Almost nine out of ten UK workers enjoy their jobs but a third are indifferent to the success of their companies, a survey of 15,511 employees suggests. The study found most people enjoyed working with their colleagues, thought their jobs were worthwhile and felt they were making use of their skills.

But a third also told consultants ISR they did not feel "engaged" at work.

ISR warned this could hit profits and urged firms to ensure staff understood the contribution they could make.

Companies needed to show a high level of respect for employees, it said.

ISR spoke to 160,000 employees in Australia, Brazil, Canada, France, Germany, Hong Kong, the Netherlands, Singapore, the UK and the US.

Workers in the UK were ranked seventh in respect of the level of interest shown in their company's success.

Researchers said employees needed to be given long-term career opportunities and be persuaded to have a genuine belief in the products and services the company was providing.

"It's those three things that will have the biggest impact on whether people will really want to contribute to the success of their companies," Steven Young, an executive director of ISR, told the BBC.

"And what we find is that in the UK, those things are not as strong as they ought to be."

Nick Tatchell, ISR's project director, added: "The worrying thing for UK companies is that this indifference can lead to a reduction in profits."

BBC News

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