HR staff 'lack skills' to become business partners
Human Resources professionals do not possess enough of the necessary skills to become a partner in a business, new research has shown.
Mercer HR Consulting surveyed 300 senior European executives and discovered that HR staff are missing a lot of key skills, including business and financial understanding, the ability to manage projects, deploy technology and to improve customer service.
Nevertheless there was still a clear indication that traditional skills have remained strong.
The survey also found that respondents felt concerned by the approach to people management displayed by line managers. Working effectively with managers was considered as a "significant challenge" for HR workers in order for them to properly carry out company policy.
Philip Vernon, principal at Mercer, said: "Europe's HR executives tend to agree that HR is exhibiting broader business and operational management skills, but there's still a very strong emphasis on HR's traditional expertise.
"A greater integration between those skills and a wider business and operational command is essential for HR's strategic future."