Helpdesk pay falls


Overseas competition forces IT wage cuts. Offshore outsourcing has forced a sharp fall in pay for UK IT helpdesk workers in the last 12 months, according to a report commissioned by the Association of Technology Staffing Companies.

The iProfileStats/ATSCo research shows that hourly rates for contract/temp IT helpdesk workers have fallen from �16 per hour in 2004 to �12 per hour in 2005, while average salaries for permanent IT helpdesk workers fell 3% to �17,538.

ATSCo chief executive Ann Swain, said: �IT careers are at a crossroads. The lowest skilled technical roles are under pressure as organisations continue to ship jobs overseas.

�In contrast, highly skilled managers and consultants are receiving pay increases more than treble the rate of inflation.�

Domenic Donatantonio


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