BBC outsourcing deal 'hits setbacks'


BBC outsourcing deal 'hits setbacks'
A contract awarded to outsourcing company Capita to shake up the BBC's human resources (HR) operations has hit problems, according to a report.

Capita won the £100 million contract in 2006, aiming to help improve aspects of the company's HR procedures, such as staff development, payroll issues and recruitment.

However, the partnership has reportedly experienced problems of late, such as complaints from unions and claims that BBC employees are not satisfied with the terms, Personnel Today related.

Admitting the initial hitches, BBC people director Stephen Kelly said that "any outsourcing contract has its challenges".

He continued: "Both the BBC and Capita are absolutely committed to addressing these and we have a big programme in place to change and simplify our processes."

Just two months after the commencement of the contract, several of Capita's new recruits went on strike when the company attempted to move them on to non-BBC work.

Related categories: HR / Recruitment.

Bookmark with:
Bookmark with: Digg Digg Bookmark with: Delicious Bookmark with: Reddit Reddit Bookmark with: StumbleUpon StumbleUpon Bookmark with: Google Google Bookmark with: Technorati Technorati Bookmark with: Netvouz Netvouz

See also:

Latest News:

Search News
News Front Page
Accountancy / Tax
Advertising / PR
Armed Forces
Aviation / Aerospace
Banking / Finance
Charities / Voluntary
Childcare / Youth
Construction / Property
Customer Services
Education / Training / Teaching
Emergency Services
Engineering / Electronics
Entertainment / TV / Theatre
Graduate Roles
HR / Recruitment
Health / Beauty
Hotel / Catering / Restaurants
IT / Internet
Insurance / Pensions
International / Overseas
Management / Business
Manufacturing / Industry
Media / New Media / Creative
Medical / Healthcare
Pharmaceutical Industry
Public Sector
Retail / Wholesale
Sales / Purchasing / Marketing
Science / Technology
Secretarial / PA / Admin
Skilled / Semi-skilled Manual
Transport / Logistics
Travel / Tourism / Leisure